Personalised targeting: The race for relevancy

Consumers' online behaviour has changed. It is now less transactional, predictable and linear, and more lateral.

Personalised targeting: The race for relevancy

Tracey Follows VCCP

Mobile devices offer location-based targeting, enabling brands to deliver the right message at the right time with local, relevant offers to consumers

The online medium has become known for being the most clickable, measurable, response-driven environment. But recently, consumers’ online behaviour has changed. It is now less transactional, predictable and linear, and more lateral. People are browsing and researching online and then shopping offline; or they are pottering around online, comparing, contrasting, researching and bargaining before purchasing. Average click-through rates have almost halved since 2004, now averaging 0.13% (Adtech/AOP 2009)....

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