Walking a tightrope between privacy and personalisation in China

China is gradually changing its attitude on data privacy after blatant data breaches, with the most recent high-profile scandal involving Chinese fintech company Samoyed Holding, accused of collecting mobile phone information without consent.

Data may be the new oil ruling the marketing world, but it is also the new oil spill.

In the past two years, we have seen a lot of changes in the data privacy field since the EU General Data Protection Regulation (GDPR) was enshrined in law, and China is no stranger to a tidal shift in public opinion about privacy after blatant data breaches gained widespread attention.

Since authorities in the mainland have not yet formed a consensus on how to protect consumer privacy, brands of all sizes are maintaining both a chronology of—and an open mind to—cybersecurity incidents,...

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