Disclaimer
This is an experience-based methodologically adapted manifesto. Everything that you will read comes from what we have learned from doing projects with clients of various backgrounds: pharma, tech, consumer goods, services, automotive, etc. Still, it is intended to be discussed, adapted, questioned and, overall, perceived as one of the many tools a design researcher can have in their everyday tasks.
Introduction
Design Thinkingcreates value by putting people at the center. Its methodology has adapted social science methods such as ethnography and rapid ethnography to understand how people feel, think and decide. However, qualitative research is often seen as...