Outset situation
Facing a fundamental challenge in employee satisfaction and trust
Caught in a downward spiral
- PwC is the market leader in Switzerland.
- At the same time, several highly relevant scores of the Global People Survey (GPS) showed a growing dissatisfaction among employees and coaches (i.e. people managers).
- As the success of PwC Switzerland builds on attracting and maintaining the best talents in the industry, deteriorating employee satisfaction threatened the leadership position of the organisation.
Compensation and recognition as a root cause
- The analysis of the GPS results and, in particular, the People Engagement Index score indicated that compensation and...