Brands can make their assets work harder if they follow certain key rules. Martin Guerrieria, Global BrandZ Research Director at Kantar Millward Brown, explains their influence.
Introduction
Consumers can have a fickle relationship with brands, with research studies showing that they would not miss the majority of them if they were to disappear.
This indicates the scale of the challenge brands face in building strong consumer relationships. However, there is much that can be done to register on consumers’ radars.
Advertising is the method that probably springs to mind first, but this is only one element of the equation;...