With toilet-paper robots, razors for people who need assistance to shave, and digital skin-sensing tools, Procter & Gamble offered a formidable presence at CES 2020, an event held by the Consumer Technology Association (CTA).
But as David Taylor, P&G’s chairman/president/CEO, reminded delegates at the Las Vegas assembly, “In the age of technology, it is still critically important that we start with people. Nothing replaces the benefit of understanding consumers on a human level.”
Taylor has worked across various roles, categories and geographies for Procter & Gamble in a career at the consumer-goods giant that spans back to the...