This article is part of a Spotlight series on how retail brands in Australia can balance the opposing trends of DIY and DIFM (do it for me) as consumer priorities shift Read more
While many countries are advancing in their emergence from the pandemic and bringing their economies back to strength, Australia unfortunately remains in a state of flux amid seemingly indefinite lockdowns. This means that companies are hindered in innovating and planning for what post-COVID customer offerings are going to look like, as they are forced to remain focused on sustaining short-term servicing for the...